Setting Goals for Your AI Receptionist
Setting goals for your AI receptionist is an important part of optimizing its performance and ensuring it meets the needs of your law practice. This article will guide you through the process of setting goals for your AI receptionist.
Goals for your AI receptionist might include:
1. Increasing call answer rate: If you're missing a lot of calls, you might set a goal for your AI receptionist to answer a certain percentage of calls.
2. Reducing call duration: If calls are taking too long, you might set a goal to reduce the average call duration.
3. Improving customer satisfaction: You might set a goal to improve customer satisfaction scores based on feedback from callers.
To set goals for your AI receptionist, follow these steps:
1. Log in to your Legal27 account.
2. Click on the 'AI Receptionist' tab in the dashboard.
3. Click on the 'Goals' section.
4. Enter the goals you want to set and click on the 'Save' button.
Congratulations! You've now set goals for your AI receptionist. For more information on how to set up and customize your AI receptionist, check out our other help articles.